Cookie Policy
Last updated: March 2025
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analysing how you use our site, and enabling certain features.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, session management, and accessibility features. You cannot opt out of these cookies.
Performance Cookies
These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve how our website works. All information collected is aggregated and anonymous.
Functional Cookies
These cookies allow the website to remember choices you make (such as your language preference) and provide enhanced features. They may also be used to provide services you have requested.
Analytics Cookies
We use analytics services to understand how visitors interact with our website. These services use cookies to collect information about your visit, including pages viewed, time spent on site, and how you arrived at our site.
3. Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| elehealth-cookie-consent | Records your cookie consent preference | 1 year |
| elehealth-session | Maintains your session state | Session |
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
4. Managing Cookies
You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some functionality may no longer be available.
Browser Settings
Most browsers allow you to control cookies through their settings. You can typically find these options in the "Options" or "Preferences" menu of your browser. You can set your browser to block cookies, delete existing cookies, or notify you when a cookie is being set.
Our Cookie Banner
When you first visit our website, you will see a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clearing your cookies and revisiting our site.
5. Third-Party Cookies
Some cookies on our site are placed by third parties providing services to us. These include analytics providers and other service partners. We do not control these cookies and recommend reviewing the privacy policies of these third parties.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies.
7. Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: privacy@elehealth.io
Elehealth Ltd
London, United Kingdom
Company registered in England and Wales