Terms of Service

Last updated: March 2025

1. Agreement to Terms

By accessing or using the Elehealth platform and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Elehealth provides a care coordination platform for maternal health, connecting mothers, healthcare providers, and health plans. Our services include care planning, appointment coordination, health monitoring, and access to various maternal health resources and specialists.

3. Not Medical Advice

The Elehealth platform provides technology services to support healthcare delivery. Our platform is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with questions regarding medical conditions. Never disregard professional medical advice or delay seeking it because of information provided through our platform.

4. User Accounts

To use certain features of our platform, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information and keep it updated.

5. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the platform in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the platform
  • Interfere with the proper functioning of the platform
  • Upload or transmit harmful code or content
  • Impersonate any person or entity

6. Intellectual Property

The Elehealth platform, including all content, features, and functionality, is owned by Elehealth Ltd and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding personal information.

8. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELEHEALTH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.

10. Indemnification

You agree to indemnify and hold Elehealth harmless from any claims, damages, losses, or expenses arising from your use of the platform or violation of these Terms.

11. Termination

We may terminate or suspend your access to the platform at any time, with or without cause, with or without notice. Upon termination, your right to use the platform will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website. Your continued use of the platform after such changes constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@elehealth.io
Elehealth Ltd
London, United Kingdom
Company registered in England and Wales